FAQs & Troubleshooting
Latest |
33 Results
- 121/08/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 215/11/2023How to open the Devices and Printers window
- 315/11/2023How to identify your Operating System (OS) for Windows or Mac
- 415/11/2023How do I uninstall the printer driver?
- 515/11/2023Printing is not possible. (USB connection)
- 626/04/2023Where can I find my Brother printer's serial number?
- 712/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 812/05/2022How to delete the registry information and files related to the printer driver
- 907/11/2019How do I install the printer driver from the CD-ROM? (for Windows)
- 1009/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 1107/01/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux)
- 1212/11/2018Uninstalling the printer drivers (Linux)
- 1309/11/2018I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 1409/11/2018I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 1521/01/2016What do the indicator lights mean?
- 1621/01/2016The DATA indicator has turned off even though data remains in the printer.
- 1724/09/2015The paper is jammed in the printer.
- 1824/09/2015Pages don't print. What should I do?
- 1924/09/2015The printed image is compressed or stretched.
- 2030/09/2014How to connect to a DC power outlet (Optional)
- 2117/09/2014How to charge the rechargeable Ni-MH Battery.
- 2224/06/2014When I try to print, the wireless LAN is disabled even though I have enabled it.
- 2324/06/2014Error messages do not appear when using the USB connection of my printer.
- 2412/11/2013How to charge the rechargeable Li-ion Battery.
- 2512/11/2013How to install the rechargeable Li-ion Battery (Optional)
- 2612/11/2013How to install the rechargeable Ni-MH Battery (Optional).
- 2712/11/2013How to connect to an AC power outlet (Optional)
- 2812/11/2013How do I clean the Platen Roller?
- 2912/11/2013The print quality is poor, and the image is too light or dark.
- 3019/04/2011Paper moves through the printer, but nothing appears on the paper.
- 3119/04/2011The printed image is out of alignment.
- 3205/03/2010How do I insert the paper into my PocketJet printer?
- 3326/02/2010Paper does not move through the printer even though the motor is running.