FAQs & Troubleshooting
Latest |
54 Results
- 121/08/2024What Android™ mobile application can I use?
- 221/08/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 312/06/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 415/11/2023How to open the Devices and Printers window
- 515/11/2023How to identify your Operating System (OS) for Windows or Mac
- 615/11/2023How do I uninstall the printer driver?
- 715/11/2023Printing is not possible. (USB connection)
- 821/06/2023I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 926/04/2023Where can I find my Brother printer's serial number?
- 1012/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 1112/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 1212/05/2022How to delete the registry information and files related to the printer driver
- 1312/05/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1412/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1517/01/2022How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 1605/08/2021How to identify the printer's firmware version
- 1712/02/2021How do I connect the printer and my computer via USB cable?
- 1807/11/2019How do I install the printer driver from the CD-ROM? (for Windows)
- 1917/09/2019What do the indicator lights mean?
- 2009/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2107/01/2019Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2207/01/2019I cannot print LibreOffice documents in landscape orientation. (Linux)
- 2307/01/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux)
- 2407/01/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux)
- 2512/11/2018Uninstalling the printer drivers (Linux)
- 2609/11/2018I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 2709/11/2018I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 2823/08/2018How do I print from a computer?
- 2907/09/2017What is the JPEG printing and how can I use it?
- 3014/06/2017How do I connect the printer and my computer via Bluetooth? (Windows 10S)
- 3111/10/2016I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
- 3221/01/2016How do I connect the printer and my computer via Bluetooth? (Mac OS X 10.7)
- 3321/01/2016How do I switch between Infrared (IrDA) and Bluetooth? (Windows only)
- 3421/01/2016The DATA indicator has turned off even though data remains in the printer.
- 3513/10/2015Pages don't print. What should I do?
- 3624/09/2015The print result is garbled or corrupted.
- 3724/09/2015The printed image is compressed or stretched.
- 3830/09/2014How to connect to a DC power outlet (Optional)
- 3930/09/2014How to connect to a DC power outlet (Optional)
- 4024/06/2014Error messages do not appear when using the USB connection of my printer.
- 4128/11/2013How to charge the rechargeable Ni-MH Battery.
- 4212/11/2013Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 4312/11/2013How to charge the rechargeable Li-ion Battery.
- 4412/11/2013How to install the rechargeable Li-ion Battery (Optional)
- 4512/11/2013How to install the rechargeable Ni-MH Battery (Optional).
- 4612/11/2013How to connect to an AC power outlet (Optional)
- 4712/11/2013How do I clean the Platen Roller?
- 4812/11/2013The print quality is poor, and the image is too light or dark.
- 4919/04/2011The paper is jammed in the printer.
- 5019/04/2011Paper moves through the printer, but nothing appears on the paper.