FAQs & Troubleshooting
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80 Results
- 1How do I transfer label or slip templates?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I install the printer driver from the CD-ROM? (for Windows)
- 6What Android™ mobile application can I use?
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 9How to install the rechargeable Ni-MH Battery (Optional).
- 10The print quality is poor, and the image is too light or dark.
- 11How do I insert the paper into my PocketJet printer?
- 12Where can I find my Brother printer's serial number?
- 13Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 14How to install the rechargeable Li-ion Battery (Optional)
- 15I cannot print LibreOffice documents in landscape orientation. (Linux)
- 16I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 17How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 20Uninstalling the printer drivers (Linux)
- 21The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23How do I print from a computer?
- 24The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 25How to connect to a DC power outlet (Optional)
- 26How to connect to a DC power outlet (Optional)
- 27Printing is not possible. (USB connection)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29What is the JPEG printing and how can I use it?
- 30How do I connect the printer and my computer via USB cable?
- 31How to identify your Operating System (OS) for Windows or Mac
- 32What is the Label List? (P-touch Editor 5.x for Windows)
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34How to charge the rechargeable Li-ion Battery.
- 35How to charge the rechargeable Ni-MH Battery.
- 36I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 37How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How to identify the printer's firmware version
- 39Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 40How do I clean the Platen Roller?
- 41Paper does not move through the printer even though the motor is running.
- 42I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 43I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45How to open the Devices and Printers window
- 46P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 48How to connect to an AC power outlet (Optional)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50Error messages do not appear when using the USB connection of my printer.