FAQs & Troubleshooting
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47 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How to connect to a DC power outlet (Optional)
- 3How do I install the printer driver from the CD-ROM? (for Windows)
- 4I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5How to install the rechargeable Li-ion Battery (Optional)
- 6Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 7Uninstalling the printer drivers (Linux)
- 8How do I uninstall the printer driver?
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10How to charge the rechargeable Li-ion Battery.
- 11I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 12How do I print from a computer?
- 13I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 14How to open the Devices and Printers window
- 15Error messages do not appear when using the USB connection of my printer.
- 16What is the JPEG printing and how can I use it?
- 17The print result is garbled or corrupted.
- 18How to connect to a DC power outlet (Optional)
- 19How to connect to an AC power outlet (Optional)
- 20How do I connect the printer and my computer via USB cable?
- 21How do I clean the Platen Roller?
- 22Paper does not move through the printer even though the motor is running.
- 23How do I insert the paper into my PocketJet printer?
- 24How to delete the registry information and files related to the printer driver
- 25How to identify your Operating System (OS) for Windows or Mac
- 26(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 27I connected multiple printers of the same model to one computer but can only print from one of them.
- 28What do the indicator lights mean?
- 29I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 30I cannot print LibreOffice documents in landscape orientation. (Linux)
- 31The printed image is compressed or stretched.
- 32How to identify the printer's firmware version
- 33Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 34The paper is jammed in the printer.
- 35The print quality is poor, and the image is too light or dark.
- 36Where can I find my Brother printer's serial number?
- 37The DATA indicator has turned off even though data remains in the printer.
- 38How to charge the rechargeable Ni-MH Battery.
- 39How to install the rechargeable Ni-MH Battery (Optional).
- 40Printing is not possible. (USB connection)
- 41Pages don't print. What should I do?
- 42The print area is reduced when I print using the print preview button in OpenOffice. (Linux)
- 43What is IrDA?
- 44Paper moves through the printer, but nothing appears on the paper.
- 45The printed image is out of alignment.
- 46I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux)
- 47What Android™ mobile application can I use?