FAQs & Troubleshooting
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Popular |
64 Results
- 1"Document Jam/too Long" or "A document is jammed in the ADF."
- 2Document misfeeds.
- 3Unknown error.
- 4Paper suitable for scanning
- 5"Multifeed" or "Multifeed is detected."
- 6Cannot find the scanner.
- 7No document in ADF.
- 8When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 9ADF AFE R/W test error
- 10I cannot install Brother drivers on Debian 10 (Linux)
- 11What driver package format is supported by my Linux distribution?
- 12Do not open the ADF cover when scanning.
- 13TWAIN or WIA errors appear when starting to scan. (Windows)
- 14The file size is too large.
- 15How to identify your Operating System (OS).
- 16Pre-Required Procedures (Linux)
- 17ADF AFE LVDS test error
- 18AFE LVDS test error
- 19ADF cover open
- 20Configure the Scan to Email Feature (Linux)
- 21error 20392 - Scanner not responding, check card, power, and cable.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23USB R/W test error
- 24ADF front lamp error
- 25TWAIN errors appear when starting to scan. (Macintosh)
- 26Change the image settings. (Using DS Capture)
- 27Change the paper settings. (Using DS Capture)
- 28My scanner gets warm.
- 29The scan speed is too slow.
- 30My scanner is connected but it will not feed my document or do anything else.
- 31Command List of brscan. (Linux)
- 32ADF rear lamp error
- 33DRAM R/W test error
- 34The scanned image is skewed (crooked).
- 35How to scan a document from a Windows application?
- 36How to scan a document from a Windows application?
- 37Scan using XSane or GIMP (Linux)
- 38The scanned documents are put into an incorrect order. (macOS)
- 39Important points for specifying the scan area (Linux)
- 40White vertical lines or white stripes appear on the scanned image.
- 41FlashROM R/W test error
- 42Ultrasonic error
- 43AFE R/W test error
- 44Check the firmware version.
- 45My scanned image is missing.
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Replace Roller
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49Delete a network scanner entry. (Linux)
- 50Uninstall the scanner driver. (Linux)
