- 110/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 221/01/2016My computer cannot find or is not recognising the scanner when using a USB 2.0 port.
- 310/06/2015Cannot find the scanner.
- 410/06/2015Unknown error.
- 510/06/2015No document in ADF.
- 610/06/2015Do not open the ADF cover when scanning.
- 710/06/2015When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 810/06/2015My scanner is connected but it will not feed my document or do anything else.
- 910/06/2015TWAIN errors appear when starting to scan. (Macintosh)
- 1021/11/2013TWAIN or WIA errors appear when starting to scan. (Windows)
- 1106/11/2013I cannot use my scanner when connected through a USB hub.