FAQs & Troubleshooting
Latest |
207 Results
- 113/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 214/02/2024I cannot print after updating the firmware or font data.
- 310/01/2024How to transfer a template to the printer from Cable Label Tool
- 410/01/2024Using Cable Label Tool
- 515/11/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 615/11/2023How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 715/11/2023How to open the Devices and Printers window
- 815/11/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 915/11/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 1015/11/2023Where can I find the IP addresses of my computer and the printer?
- 1115/11/2023How to identify your Operating System (OS) for Windows or Mac
- 1215/11/2023How do I uninstall the printer driver?
- 1315/11/2023Printing is not possible. (USB connection)
- 1423/10/2023What Android™ mobile application can I use?
- 1510/10/2023Getting ready to use your printer.
- 1621/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1721/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1821/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1921/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2021/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2121/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2221/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 2321/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2421/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2521/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2621/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2721/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2821/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2921/06/2023How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 3021/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 3121/06/2023How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 3221/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 3321/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3421/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3521/06/2023How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3621/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3721/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 3821/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 3921/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 4021/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 4121/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 4221/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 4321/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 4421/06/2023I cannot print using a HSe cassette.
- 4521/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 4626/04/2023Where can I find my Brother printer's serial number?
- 4715/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 4815/03/2023What iOS mobile application can I use?
- 4915/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5011/01/2023The printed label contains blank horizontal lines.