FAQs & Troubleshooting
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223 Results
- 109/07/2025What Android™ mobile application can I use?
- 209/07/2025What iOS mobile application can I use?
- 311/04/2025Can I directly operate my printer from a self-developed application software and print a label?
- 415/01/2025Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 518/12/2024How do I connect my printer to the computer via Wi-Fi® using an access point/router? (Windows 11 24H2)
- 618/12/2024I cannot install the printer driver or print in Windows 11.
- 711/10/2024How do I uninstall the printer driver?
- 821/08/2024Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 921/08/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 1021/08/2024How is the print head cleaning cassette used?
- 1112/06/2024(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 1212/06/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 1312/06/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 1412/06/2024(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 1512/06/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1612/06/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 1712/06/2024(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 1812/06/2024(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 1912/06/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2012/06/2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 2112/06/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2213/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 2314/02/2024I cannot print after updating the firmware or font data.
- 2410/01/2024How to transfer a template to the printer from Cable Label Tool
- 2510/01/2024Using Cable Label Tool
- 2615/11/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 2715/11/2023How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 2815/11/2023How to open the Devices and Printers window
- 2915/11/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 3015/11/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 3115/11/2023Where can I find the IP addresses of my computer and the printer?
- 3215/11/2023How to identify your Operating System (OS) for Windows or Mac
- 3315/11/2023Printing is not possible. (USB connection)
- 3410/10/2023Getting ready to use your printer.
- 3521/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 3621/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 3721/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3821/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 3921/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 4021/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 4121/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 4221/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 4321/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 4421/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4521/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 4621/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 4721/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 4821/06/2023How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 4921/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 5021/06/2023How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)