FAQs & Troubleshooting
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221 Results
- 1Can I check the printer's usage log?
- 2Installing the software
- 3Using the Printer Setting Tool (for Windows)
- 4Using the Printer Setting Tool (for Mac)
- 5What options are available for label feeding and cutting?
- 6I cannot print using FLe tape and get an error message.
- 7Where can I find my Brother printer's serial number?
- 8What Android™ mobile application can I use?
- 9Can I set the printer to turn on its wireless LAN settings when I turn on the printer? (for Windows)
- 10Where can I download the latest P-touch Editor for Mac?
- 11Where can I find the printer's network settings, such as IP address?
- 12How do I transfer label templates with P-touch Transfer Express?
- 13How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 14How is the print head cleaning cassette used?
- 15When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 16P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 17I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 18What iOS mobile application can I use?
- 19What is P-touch Editor?
- 20How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 22How to open the Devices and Printers window
- 23How do I download drivers and applications in Windows 10?
- 24Using the Communication Settings
- 25What is P-touch Library?
- 26What is WPA-PSK / WPA2-PSK, TKIP and AES?
- 27I cannot connect my machine to the wireless network.
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29Letters are bleeding or the print quality is not good when printing on narrow labels. (iPrint&Label)
- 30What is Brother iPrint&Label? (iPrint&Label)
- 31How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 33Using the Cable Label Tool
- 34Which devices and connection methods can I use? (iPrint&Label)
- 35Can my printer use TZ/TZe tapes?
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37Can I apply device setting changes to another printer?
- 38What is BRAdmin Light? (for Windows only)
- 39How do I connect the printer to my computer via Wi-Fi® using an access point?
- 40Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 41Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 42How to delete the registry information and files related to the printer driver.
- 43How do I set a tape cassette?
- 44How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 45How to identify your Operating System (OS) for Windows or Mac
- 46How can I reset the printer?
- 47Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 48How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 49When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 50P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
