FAQs & Troubleshooting
Latest |
56 Results
- 121/08/2024What Android™ mobile application can I use?
- 221/08/2024What iOS mobile application can I use?
- 313/09/2023How do I print multiple lines of text? (P-touch Design&Print)
- 418/07/2023Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 526/04/2023Where can I find my Brother printer's serial number?
- 611/01/2023The printed label contains blank horizontal lines.
- 712/05/2022I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 812/05/2022How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 914/04/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 1028/03/2022How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 1109/12/2021How can I create a barcode label? (iPrint&Label)
- 1205/08/2021How can I minimise the margin from the start or end of the label when printing? (iPrint&Label)
- 1311/03/2021How many mobile devices can I connect to one printer via Bluetooth®?
- 1427/07/2020Why does the power turn off when I press the print key?
- 1509/07/2020How is the print head cleaning cassette used?
- 1609/07/2020How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 1709/07/2020How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 1809/07/2020A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 1909/07/2020I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 2009/07/2020How do I add, move, or delete objects? (P-touch Design&Print / Design&Print 2)
- 2109/07/2020What is the difference between the “Create your own label” function and the “Template” function? (P-touch Design&Print / Design&Print 2)
- 2209/07/2020I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 2309/07/2020How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 2409/07/2020Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 2509/07/2020I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 2626/03/2020The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2726/03/2020What do the indicator light mean?
- 2817/09/2019Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 2906/09/2019The printer does not print from my mobile device or print not correctly.
- 3005/03/2019I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 3123/08/2018What is the difference between the label layout and the text box layout? (P-touch Design&Print)
- 3217/08/2018Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 3317/08/2018Can my printer use TZ/TZe tapes?
- 3416/08/2018The tape got jammed in the printer or the tape got stuck inside the printer.
- 3516/08/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 3601/08/2018Why doesn't my machine turn on when the Power button is pressed?
- 3724/07/2018The printer is not connected to my mobile device correctly.
- 3804/07/2018Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 3908/06/2018The printer stops while printing, or the tape is cut in the middle of the text.
- 4022/05/2018When I print symbols, they are garbled or corrupted.
- 4104/01/2018The top and base layers of the laminated tape are misaligned.
- 4211/10/2016Which brands of Ni-MH rechargeable batteries do you recommend?
- 4311/10/2016The label is difficult to cut.
- 4411/10/2016Power Supply
- 4511/10/2016How do I set a tape cassette?
- 4607/07/2016The tape is ejected with the paper liner separated from the tape.
- 4724/09/2015Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 4824/09/2015If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 4924/09/2015Can I use the app with my iPad? (iPrint&Label)
- 5027/08/2014The fabric tape became detached after washing.