FAQs & Troubleshooting
Latest |
41 Results
- 121/08/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 212/06/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 312/06/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 412/06/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 512/06/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 613/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 715/11/2023How to open the Devices and Printers window
- 815/11/2023How to identify your Operating System (OS) for Windows or Mac
- 915/11/2023How do I uninstall the printer driver?
- 1015/11/2023Printing is not possible. (USB connection)
- 1121/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1221/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1321/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1421/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1521/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1621/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1721/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 1821/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1921/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2021/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2121/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2221/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2321/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2426/04/2023Where can I find my Brother printer's serial number?
- 2509/11/2022What do the indicator lights on the printer mean?
- 2612/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2712/05/2022How to delete the registry information and files related to the printer driver
- 2812/05/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2912/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 3004/06/2020How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 3104/06/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 3209/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 3321/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 3427/03/2017P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 3503/09/2014I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 3624/06/2014Error messages do not appear when using the USB connection of my printer.
- 3701/02/2007Can I use my car cigarette lighter socket to charge the battery?
- 3825/08/2006Are there any precautions needed when using thermal paper?
- 3908/08/2006Is it possible to use a rubber stamp on the thermal paper?
- 4008/08/2006How long does it usually take to charge the battery?
- 4108/08/2006The printer will not turn on.