FAQs & Troubleshooting
Latest |
154 Results
- 110/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 210/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 313/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 413/06/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 513/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 614/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 714/02/2024What is the default password for my Brother machine?
- 814/12/2023Discover the MAC address of the Brother network card
- 904/12/2023Toner Low
- 1008/11/2023How to scan a document from a Windows application?
- 1108/11/2023How to scan a document from a Windows application?
- 1211/10/2023I cannot scan via network.
- 1311/10/2023Cannot Scan ##
- 1411/10/2023Verify if the Brother machine has a dial tone.
- 1513/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1613/09/2023I get a TS error when trying to print on a wireless network.
- 1713/09/2023Media Type Mismatch or Media Mismatch
- 1812/07/2023I cannot print using my Brother machine on a wired network (Windows / macOS)
- 1912/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 2021/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2121/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2221/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2321/06/2023Add your Brother machine with AirPrint (macOS)
- 2421/06/2023Delete print jobs from the print queue.
- 2519/05/2023I cannot print from my computer via USB.
- 2619/05/2023Set up your Brother machine on a wireless network (Windows/macOS)
- 2726/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2826/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2926/04/2023Change the printer driver settings (Windows)
- 3015/03/2023Enable the Brother machine's network interface.
- 3115/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3215/02/2023The printer status is Offline or Paused.
- 3315/02/2023Can I print in monochrome if one of the colour toners run out?
- 3411/01/2023Condensation
- 3511/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 3611/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3710/01/2023Remove Small Scraps of Paper Jammed in the ADF
- 3810/01/2023Document is Jammed under the Document Cover
- 3910/01/2023Document is Jammed in the Top of the ADF Unit
- 4010/01/2023Clean the Drum Unit
- 4110/01/2023Replace the Waste Toner Box
- 4210/01/2023Paper is Jammed in the 2-sided Tray
- 4310/01/2023Paper is Jammed in the Back of the Machine
- 4410/01/2023Paper is Jammed Inside the Machine
- 4510/01/2023Clean the Scanner
- 4610/01/2023Clean the Corona Wires
- 4710/01/2023Replace the Drum Unit
- 4810/01/2023Replace the Toner Cartridge
- 4926/12/2022How to identify your Operating System (OS).
- 5009/11/2022I cannot print full-page photos or images using Email Print.