FAQs & Troubleshooting
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294 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace Drum
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Easy Scan to E-mail
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 8Replace Toner
- 9I cannot print using my Brother machine on a wireless network (Mac)
- 10When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Print the Network Configuration Report
- 14Replace Fuser
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 17Belt End Soon
- 18How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 19What is the "Station ID" and how do I set it?
- 20Adjust colour settings by using the custom setting in the printer driver
- 21When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 22Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 23Replace WT Box
- 24White streaks or bands down the page
- 25Drum !
- 26Install extra memory
- 27I cannot install Brother drivers on Debian 10 (Linux)
- 28Poor fixing
- 29Document Jam
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31Toner Error
- 32Scan a document into PaperPort™ using the TWAIN driver
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 37Combine multiple scanned documents into a single file with PaperPort™
- 38What is Brother iPrint&Scan?
- 39Can I print from or scan to Android™ Smartphone?
- 40Replace Laser
- 41The printer status is Offline or Paused.
- 42I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 43The colour of your printouts is not what you expected
- 44What is the recommended paper?
- 45Load paper in the paper tray
- 46What is Storage PC Print Data using Active Directory? (Windows)
- 47Enable the Brother machine's network interface.
- 48Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.