FAQs & Troubleshooting
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370 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Curled or wavy
- 5(Video) Load A4 / Letter paper
- 6The printer status is Offline or Paused.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Replace PF Kit xx
- 11Replace the Toner Cartridge
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14Can I print in monochrome if one of the colour toners run out?
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Replace Drum
- 18What driver package format is supported by my Linux distribution?
- 19The colour of your printouts is not what you expected
- 20I cannot install Brother drivers on Debian 10 (Linux)
- 21Reset the Drum Counter
- 22(Video) Set up your Brother machine
- 23Use voice mail on the same line as my Brother machine.
- 24Reset Your Brother Machine
- 25I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28White streaks or bands down the page
- 29Ghost
- 30Add your Brother machine with AirPrint (macOS)
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 32Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 33Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 34Secure Print (Macintosh)
- 35Replace the Belt Unit
- 36Paper is Jammed in the Back of the Machine
- 37Reset the Network Settings to the Factory Settings
- 38Blank page or some colors are missing.
- 39What is the default password for my Brother machine?
- 40Load and Print Labels Using the MP Tray
- 41Delete print jobs from the print queue.
- 42How to identify your Operating System (OS).
- 43What is Brother Web Connect?
- 44Customise the Home Screen for ease of use.
- 45Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 46Install a Certificate on Your Brother Machine
- 47Change the printer driver settings (Windows / macOS)
- 48Envelope creases
- 49Use Universal Print (Windows)
- 50When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
