FAQs & Troubleshooting
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347 Results
- 1(Video) Load A4/Letter paper
- 2Curled or wavy
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Smudges on printed pages (Poor fixing)
- 7My printer takes a long time to start printing when using Airprint. (iOS 16)
- 8Lines across the page
- 9I cannot find some options in the Print dialogue box (macOS 11 or later)
- 10Install a Certificate on Your Brother Machine
- 11Adjust the Machine's Volume
- 12Toner Low or Prepare New Toner Cartridge
- 13What driver package format is supported by my Linux distribution?
- 14I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 15What is Storage PC Print Data using Active Directory®? (Windows)
- 16(Video) Set up your Brother machine
- 17(Video) Unpack your Brother machine and install the toner cartridge
- 18(Video) Connect telephone line and power cords
- 19Restrict computers that can access the Brother machine.
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 22Forward Incoming Faxes to Another Machine
- 23Configure LDAP Authentication Using Web Based Management
- 24Install the Tower Tray Unit.
- 25Easy Scan to E-mail
- 26Manage Multiple Certificates
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28What is Brother iPrint&Scan?
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30How to identify your Operating System (OS).
- 31Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33Size Error DX or Size Error 2-sided
- 34Wrinkles or creases
- 35Print the Network Configuration Report
- 36I cannot connect my machine to a Windows 11 computer via USB.
- 37Use Universal Print (Windows)
- 38Print Documents Securely Using SSL/TLS
- 39Reset the Drum Counter
- 40Print on Both Sides of the Paper (Windows®)
- 41Export a CA Certificate
- 42My Brother machine could not be found over the network when I installed drivers on my computer.
- 43Printing / Scanning with the Cloud
- 44Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 45Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 46A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 47Use voice mail on the same line as my Brother machine.
- 48I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 49Toner specks
- 50Paper is Jammed in the 2-sided Tray