FAQs & Troubleshooting
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350 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Load A4/Letter paper
- 5The printer status is Offline or Paused.
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 9Use Universal Print (Mac)
- 10I cannot install Brother drivers on Debian 10 (Linux)
- 11Print as a Poster (Windows®)
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13(Video) Connect telephone line and power cords
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 15When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 16Replace Drum
- 17I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Discover the MAC address of the Brother network card
- 20What driver package format is supported by my Linux distribution?
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 22(Video) Set up your Brother machine
- 23(Video) Unpack your Brother machine and install the toner cartridge
- 24Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 25White spots or black spots at 94 mm (3.7 in.) intervals
- 26Paper is Jammed in the Back of the Machine
- 27Paper is Jammed inside the Machine
- 28Paper is Jammed in the Paper Tray
- 29White lines, bands or ribbing across the page
- 30(Video) Replace the Toner Cartridge
- 31Hollow print
- 32I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 33I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 34Media Type Mismatch or Media Mismatch
- 35Delete print jobs from the print queue.
- 36What is Brother iPrint&Scan?
- 372-sided Disable or 2-sided Disabled
- 38I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 39Curled or wavy
- 40Use Universal Print (Windows)
- 41When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 45Turn Off Memory Receive
- 46Load Thick Paper in the Paper Tray
- 47Manage Your Network Machine Securely Using Web Based Management
- 48Export the Certificate and Private Key
- 49Print on Both Sides of the Paper (Macintosh)
- 50Print on Both Sides of the Paper (Windows®)