FAQs & Troubleshooting
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150 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Paper Tray
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4(Video) Document is Jammed in the Top of the ADF Unit
- 5(Video) Paper is Jammed inside the Machine
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7The scanning speed is slow when scanning from my machine. (Windows)
- 8(Video) Paper is Jammed in the Back of the Machine
- 9My Brother machine turns off automatically or earlier than before.
- 10I cannot install Brother drivers on Debian 10 (Linux)
- 11What driver package format is supported by my Linux distribution?
- 12Poor fixing
- 13Toner specks
- 14Ghosting images
- 15Black lines down the page
- 16What is the default password for my Brother machine?
- 17Check the remaining ink or toner level (Linux)
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19What is the default password for my BRAdmin or Web Based Management?
- 20Out of Memory
- 21(Video) Paper is Jammed in the MP tray
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 23(Video) Remove Small Scraps of Paper Jammed in the ADF
- 24Media Type Mismatch or Media Mismatch
- 25Install the Brother Mobile Connect application (for mobile device)
- 26Drum End Soon
- 272-sided Disable or 2-sided Disabled
- 28Document Jam
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30Set Telephone Line Compatibility for Interference and VoIP Systems
- 31I cannot print on a wireless (Wi-Fi) network (Mac)
- 32Delete print jobs from the print queue.
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Drum !
- 35What is the recommended paper?
- 36I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 37The machine does not automatically enter Power Off mode.
- 38(Video) Document is Jammed under the Document Cover
- 39Enable the Brother machine's network interface.
- 40Toner Low or Prepare New Toner Cartridge
- 41When I print images, the quality is not good (Linux)
- 42Add your Brother machine with AirPrint (macOS)
- 43Use Universal Print (Windows)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45(Video) Set up your Brother machine
- 46Discover the MAC address of the Brother network card
- 47No Toner
- 48The printer status is Offline or Paused.
- 49I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 50Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app