FAQs & Troubleshooting
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345 Results
- 51Wrinkles or creases
- 52White lines down the page
- 53Lines across the page
- 54Reset the Network Settings to the Factory Settings
- 55Black lines down the page
- 56Upload Scanned Data to an FTP Server
- 57Restrict the functions available on your Brother machine and the number of prints.
- 58I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 59Turn Off Memory Receive
- 60Easy Scan to E-mail
- 61Print a web page from iPrint&Scan when using an Android™ mobile device.
- 62Select Receive mode.
- 63Secure Print (Windows®)
- 64Envelope creases
- 65Install the optional lower tray
- 66What driver package format is supported by my Linux distribution?
- 67When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 68Set up your Brother machine on a wireless network.
- 69Print as a Poster (Windows®)
- 70Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 71Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 72The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 73Use voice mail on the same line as my Brother machine.
- 74I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 75Grey background
- 76Wireless setup is requesting a WPS PIN to complete the setup
- 77After the chosen tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 78Save Scanned Data to a Folder as a PDF File
- 79Turn Setting Lock On
- 80Change the Setting Lock Password
- 81Configure the Store Print Log to Network Settings Using Web Based Management
- 82The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 83Delete print jobs from the print queue.
- 84Set up a Scan to FTP Profile
- 85Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 86Change the printer driver settings (Windows / macOS)
- 87Adjust the Machine's Volume
- 88Clean the Drum Unit
- 89Size Error DX or Size Error 2-sided
- 90The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 91What is the difference between the toner cartridge and the drum unit?
- 92My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 93I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 94Set up a Scan to SharePoint® Profile
- 95Set the Date and Time using Web Based Management
- 96Scan to Email Attachment
- 97Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh)
- 98Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 99Install the Tower Tray Unit.
- 100Restrict computers that can access the Brother machine.