FAQs & Troubleshooting
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348 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5What driver package format is supported by my Linux distribution?
- 6Document Jam
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Print on Both Sides of the Paper (Macintosh)
- 13Print as a Poster (Windows®)
- 14Toner specks
- 15Paper is Jammed in the Paper Tray
- 16(Video) Replace the Toner Cartridge
- 17I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 18Store Incoming Faxes in the Machine's Memory
- 19Change Memory Receive Options
- 20Manage Your Network Machine Securely Using Web Based Management
- 21Load Paper in the Multi‑purpose Tray (MP Tray)
- 22Setup a Brother machine on a wireless (Wi-Fi) network.
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 25When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 26Use voice mail on the same line as my Brother machine.
- 27Paper is Jammed in the MP tray
- 28White lines down the page
- 29Image skewed
- 30Hollow print
- 31Clean the Drum Unit
- 32What is the default password for my Brother machine?
- 33How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 34Easy Scan to E-mail
- 35Scan from the Brother iPrint&Scan application using Windows Phone.
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 38I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 39Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 40Select Receive mode.
- 41Print both sides of paper or a booklet automatically
- 42What is Distinctive Ring and how do I program it?
- 43Confirm that a FAX I sent was received correctly.
- 44I cannot install Brother drivers on Debian 10 (Linux)
- 45Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 46I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7).
- 47(Video) Unpack your Brother machine
- 48(Video) Connect telephone line and power cords
- 49A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 50Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?