FAQs & Troubleshooting
Popular |
345 Results
- 1(Video) Connect telephone line and power cords
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Document Jam
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8(Video) Load A4/Letter paper
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7).
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14(Video) Replace the Toner Cartridge
- 15Forward Incoming Faxes to Another Machine
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 17Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 18Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 19When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 20Turn Off Memory Receive
- 21Printing / Scanning with a mobile device
- 22I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 23Set up my Brother machine to forward the received faxes to another location.
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 27What is Brother iPrint&Scan?
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 29What is Brother Web Connect?
- 30Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 31The printer status is Offline or Paused.
- 32Store Incoming Faxes in the Machine's Memory
- 33Paper is Jammed in the 2-sided Tray
- 34Black toner marks across the page
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37Print on Both Sides of the Paper (Windows®)
- 38Paper is Jammed inside the Machine
- 39Paper is Jammed in the Paper Tray
- 40Change Memory Receive Options
- 41Load and Print Thick Paper and Labels Using the MP Tray
- 42Wrinkles or creases
- 43(Video) Set up your Brother machine
- 44(Video) Unpack your Brother machine
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 48Paper is Jammed in the MP tray
- 49I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 50Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.