FAQs & Troubleshooting
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152 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The machine does not automatically enter Power Off mode.
- 4Ghosting images
- 5My Brother machine turns off automatically or earlier than before.
- 6What is the default password for my BRAdmin or Web Based Management?
- 7Install the optional lower tray
- 8(Video) Paper is Jammed in the Back of the Machine
- 9(Video) Paper is Jammed in the Paper Tray
- 10I cannot scan via network.
- 11After the chosen tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 12The scanning speed is slow when scanning from my machine. (Windows)
- 13Set Telephone Line Compatibility for Interference and VoIP Systems
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Install the Brother Mobile Connect application (for mobile device)
- 16How to identify your Operating System (OS).
- 17(Video) Paper is Jammed in the 2-sided Tray
- 18Can I use non-Brother or third party supplies with the Brother machine?
- 19What is the recommended paper?
- 20I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 21Add your Brother machine with AirPrint (macOS)
- 22(Video) Remove Small Scraps of Paper Jammed in the ADF
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Protect your Brother machine against unauthorised access over the network
- 25(Video) Set up your Brother machine
- 26Discover the MAC address of the Brother network card
- 27The printer status is Offline or Paused.
- 28How to scan a document from a Windows application?
- 29I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 30I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 31I cannot connect my machine to a Windows 11 computer via USB.
- 32I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 33I cannot print full-page photos or images using Email Print.
- 34Check the remaining ink or toner level (Linux)
- 35(Video) Document is Jammed under the Document Cover
- 36(Video) Document is Jammed in the Top of the ADF Unit
- 37Media Type Mismatch or Media Mismatch
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Cannot Scan ##
- 40Change the printer driver settings (Windows)
- 41No Toner
- 42Toner Low or Prepare New Toner Cartridge
- 43Drum !
- 44(Video) Paper is Jammed inside the Machine
- 45Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 46Use Universal Print (Windows)
- 47I cannot install Brother drivers on Debian 10 (Linux)
- 48Configure and use PC-FAX (CUPS) (Linux)
- 49Configure the Scan to Email Feature (Linux)
- 50What driver package format is supported by my Linux distribution?