FAQs & Troubleshooting
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331 Results
- 1(Video) Replace the Toner Cartridge
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Replace Drum
- 4Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 5I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6Reduce Printing Noise
- 7When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'.
- 8I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 9Size Error DX or Size Error 2-sided
- 10Smudges on printed pages (Poor fixing)
- 11Set up a Scan to FTP Profile
- 12Send an Email with User Authentication
- 13Set up a Scan to Network Profile
- 14Print both sides of paper or a booklet automatically
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Use a Macro from Your Computer (Windows®)
- 17Store Incoming Faxes in the Machine's Memory
- 18I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 19I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7).
- 20Print on Both Sides of the Paper (Windows®)
- 21Print as a Poster (Windows®)
- 22(Video) Unpack your Brother machine
- 23"Offline" appears on the Status Monitor.
- 24Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan?
- 25Paper is Jammed in the Back of the Machine
- 26Black toner marks across the page
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 29I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 30Clean the Corona Wire
- 31Add your Brother machine with AirPrint (macOS)
- 32How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 33Set up a Scan to SharePoint® Profile
- 34Configure Email Sending or Receiving using Web Based Management
- 35Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray
- 36Easy Scan to E-mail
- 37Reset the Drum Counter
- 38Print on Both Sides of the Paper (Macintosh)
- 39(Video) Load A4/Letter paper
- 40(Video) Connect telephone line and power cords
- 41How to identify your Operating System (OS).
- 42Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 43When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 44I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 45When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 46Paper is Jammed in the 2-sided Tray
- 47Paper is Jammed inside the Machine
- 48Black lines down the page
- 49Uninstall Scan-key-tool. (Linux)
- 50How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)