FAQs & Troubleshooting
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169 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3The machine does not automatically enter Power Off mode.
- 4What driver package format is supported by my Linux distribution?
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Paper is Jammed in the Paper Tray
- 7The printer status is Offline or Paused.
- 8Install the Brother Mobile Connect application (for mobile device)
- 9I cannot scan via network.
- 10(Video) Paper is Jammed in the 2-sided Tray
- 11Vertical coloured streaks or bands appear on the page
- 12How to identify your Operating System (OS).
- 13Out of Memory
- 14I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 15My Brother machine turns off automatically or earlier than before.
- 16(Video) Set up your Brother machine
- 17Change the printer driver settings (Windows)
- 18Document Jam
- 19(Video) Paper is Jammed inside the Machine
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21Replace the Toner Cartridge *
- 22The scanning speed is slow when scanning from my machine. (Windows)
- 23I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 24I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 25Export an address book and import it to another machine
- 26Enable the Brother machine's network interface.
- 27Toner Error
- 28What is the default password for my BRAdmin or Web Based Management?
- 29Uneven colour density across the page
- 30What is the default password for my Brother machine?
- 31Cannot print after a Windows 10 update (June 2020)
- 32Check the remaining ink or toner level (Linux)
- 33To install the printer driver easily using a tool. (Linux)
- 34Set Telephone Line Compatibility for Interference and VoIP Systems
- 35(Video) Document is Jammed under the Document Cover
- 36(Video) Paper is Jammed in the Manual Feed Slot
- 37Cannot Print ##
- 38Cartridge Error
- 39Cannot Detect
- 40Correct the Colour Printing
- 41Drum !
- 42I cannot connect my machine to a Windows 11 computer via USB.
- 43Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 44Add your Brother machine with AirPrint (macOS)
- 45I cannot install Brother drivers on Debian 10 (Linux)
- 46Configure and use PC-FAX (CUPS) (Linux)
- 47The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 48(Video) Remove Small Scraps of Paper Jammed in the ADF
- 49Check the firmware version.
- 50Delete print jobs from the print queue.