FAQs & Troubleshooting
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345 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4The colour of your printouts is not what you expected
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7What is the recommended paper?
- 8Set the F/T Ring Time (Fast Double-ring)
- 9The printer status is Offline or Paused.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Reset Your Brother Machine
- 12Can I print in monochrome if one of the colour toners run out?
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Replace the Belt Unit
- 15Replace Fuser
- 16Enable the Brother machine's network interface.
- 17No Toner
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Replace the Waste Toner Box
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Adjust colour settings by using the custom setting in the printer driver
- 23Clean the Drum Unit
- 24Scan Using Secure Function Lock 3.0
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 26Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 27I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 28Toner Low
- 29Drum !
- 30Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 31Cover is Open
- 32Load and Print on Envelopes in the Manual Feed Slot
- 33How to identify your Operating System (OS).
- 34Scan multiple pages into one file instead of each scan being saved as a separate file.
- 35Blank page or some colors are missing.
- 36Out of Memory / Print Data Full
- 37Copy on Both Sides of the Paper (2-sided Copy)
- 38Document Jam
- 39Paper is Jammed underneath the Paper Tray
- 40Paper is Jammed Inside the Machine
- 41Check the remaining ink or toner level (Linux)
- 42Receive a Fax at the End of a Telephone Conversation
- 43Guidelines for configuring your Brother machine on a wireless network
- 44Replace PF Kit xx
- 45Colours are light or faint on the whole page
- 46The scanning speed is slow when scanning from my machine. (Windows)
- 47Load Documents in the Automatic Document Feeder (ADF)
- 48Reduce Printing Noise
- 49Authentication Error, contact your administrator.
- 50Choose the Correct Receive Mode