FAQs & Troubleshooting
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342 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Replace the Waste Toner Box
- 5The printer status is Offline or Paused.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 8Uneven colour density across the page
- 9The colour of your printouts is not what you expected
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11No Toner
- 12What is Brother iPrint&Scan?
- 13I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 14Paper is Jammed in the Back of the Machine
- 15Toner Low
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Can I print in monochrome if one of the colour toners run out?
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19Drum !
- 20Replace the Belt Unit
- 21Load and Print on Envelopes in the Manual Feed Slot
- 22I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 23Colours are light or faint on the whole page
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 26Calibrate Colour Output
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28Check the remaining ink or toner level (Linux)
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 30Cover is Open
- 31Reset Your Brother Machine
- 32Paper is Jammed underneath the Paper Tray
- 33What is the recommended paper?
- 34Ghosting images
- 35White spots
- 36Reset the Drum Counter
- 37Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 38Print both sides of paper or a booklet automatically
- 39Manual Feed
- 40I cannot install Brother drivers on Debian 10 (Linux)
- 41Set the F/T Ring Time (Fast Double-ring)
- 42Set the Number of Rings Before the Machine Answers (Ring Delay)
- 43Replace PF Kit xx
- 44Scan multiple pages into one file instead of each scan being saved as a separate file.
- 45Document Jam
- 46Paper is Jammed in the Paper Tray
- 47(Video) Update the Driver or Firmware for your Brother machine
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49Easy Scan to E-mail
- 50I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.