FAQs & Troubleshooting
Latest |
332 Results
- 113/09/2024Where can I download Brother iPrint&Scan application for Mac?
- 210/07/2024I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 310/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 410/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 510/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 610/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 710/07/2024My Brother machine is unresponsive.
- 813/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 913/06/2024Drum End Soon
- 1013/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 1114/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1214/02/2024What is the default password for my Brother machine?
- 1310/01/2024Easy Scan to E-mail
- 1410/01/2024(Video) Unpack your Brother machine
- 1510/01/2024(Video) Connect telephone line and power cords
- 1610/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 1714/12/2023Discover the MAC address of the Brother network card
- 1804/12/2023Toner Low
- 1908/11/2023How to scan a document from a Windows application?
- 2008/11/2023How to scan a document from a Windows application?
- 2111/10/2023I cannot scan via network.
- 2211/10/2023Verify if the Brother machine has a dial tone.
- 2313/09/2023Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 2413/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2512/07/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2612/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2721/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2821/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2921/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3021/06/2023Add your Brother machine with AirPrint (macOS)
- 3121/06/2023Print both sides of paper or a booklet automatically
- 3221/06/2023Delete print jobs from the print queue.
- 3319/05/2023I cannot print from my computer via USB.
- 3412/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 3526/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 3626/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3726/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3826/04/2023Change the printer driver settings (Windows / macOS)
- 3926/04/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 4019/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 4119/04/2023Open "Scanners and Cameras" and Properties.
- 4219/04/2023The printer status is Offline or Paused.
- 4315/03/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4415/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4515/02/2023Can I print in monochrome if one of the colour toners run out?
- 4615/02/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 4711/01/2023I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 4811/01/2023Reset the Drum Counter
- 4911/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 5011/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".