FAQs & Troubleshooting
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Latest |
153 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 121/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 210/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 310/07/2024My Brother machine turns off automatically or earlier than before.
- 410/07/2024The machine does not automatically enter Power Off mode.
- 510/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 613/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 713/06/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 813/06/2024What is Toner Continue Mode?
- 913/06/2024Toner Low or Prepare New Toner Cartridge
- 1013/06/2024Drum End Soon
- 1113/06/2024What is the default password for my Brother machine?
- 1213/06/2024What is the default password for my BRAdmin or Web Based Management?
- 1323/05/2024Clean the Scanner *
- 1423/05/2024Reset the Drum Counter *
- 1523/05/2024Remove Small Scraps of Paper Jammed in the ADF *
- 1623/05/2024Document is Jammed under the Document Cover *
- 1723/05/2024Document is Jammed in the Top of the ADF Unit *
- 1823/05/2024Access Web Based Management *
- 1923/05/2024Print the WLAN Report *
- 2023/05/2024Clean the Drum Unit *
- 2123/05/2024Clean the Corona Wire *
- 2223/05/2024Replace the Drum Unit *
- 2323/05/2024Reset the Network Settings to the Factory Settings *
- 2423/05/2024Replace the Toner Cartridge *
- 2523/05/2024Print the Network Configuration Report *
- 2623/05/2024Paper is Jammed in the 2-sided Tray *
- 2723/05/2024Paper is Jammed in the Back of the Machine *
- 2823/05/2024Paper is Jammed inside the Machine *
- 2923/05/2024Paper is Jammed in the Paper Tray *
- 3013/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 3114/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 3214/02/2024(Video) Paper is Jammed inside the Machine
- 3314/02/2024(Video) Paper is Jammed in the Back of the Machine
- 3414/02/2024(Video) Paper is Jammed in the Output Paper Tray
- 3514/02/2024(Video) Paper is Jammed in the Paper Tray
- 3614/02/2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 3714/02/2024(Video) Document is Jammed under the Document Cover
- 3814/02/2024(Video) Document is Jammed in the Top of the ADF Unit
- 3914/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 4014/12/2023Discover the MAC address of the Brother network card
- 4108/11/2023How to scan a document from a Windows application?
- 4208/11/2023How to scan a document from a Windows application?
- 4311/10/2023(Video) Load an Envelope (Manual Feed Slot)
- 4411/10/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 4511/10/2023Ghosting images
- 4611/10/2023Poor fixing
- 4711/10/2023I cannot scan via network.
- 4811/10/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 4911/10/2023Cannot Scan ##
- 5011/10/2023Toner Ended