FAQs & Troubleshooting
Latest |
362 Results
- 110/04/2024(Video) Cannot Detect
- 210/04/2024(Video) 2-sided Disable or 2-sided Disabled
- 310/04/2024(Video) Manual Feed
- 413/03/2024(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 513/03/2024(Video) Enlarge or Reduce Copied Images
- 613/03/2024(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 713/03/2024(Video) Clean the Drum Unit Using Drum Dot Print
- 813/03/2024(Video) Load Paper in the Paper Tray
- 913/03/2024(Video) Reset Your Brother Machine
- 1013/03/2024(Video) Change the Language on the LCD
- 1113/03/2024(Video) Reset the Network Settings to the Factory Settings
- 1213/03/2024(Video) Print the Network Configuration Report
- 1313/03/2024(Video) Enable the Brother machine's network interface.
- 1413/03/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 1513/03/2024(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 1613/03/2024(Video) Set up your Brother machine on a wireless network.
- 1713/03/2024(Video) Set up a Brother machine and your mobile device on a wireless network
- 1813/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1913/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2014/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2114/02/2024What is the default password for my Brother machine?
- 2210/01/2024Easy Scan to E-mail
- 2310/01/2024(Video) Replace the Toner Cartridge
- 2410/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 2510/01/2024(Video) Load A4/Letter paper
- 2610/01/2024(Video) Connect telephone line and power cords
- 2710/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 2814/12/2023Discover the MAC address of the Brother network card
- 2909/11/2023I cannot scan via network.
- 3013/09/2023Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 3113/09/2023Media Type Mismatch or Media Mismatch
- 3212/07/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3312/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 3421/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3521/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3621/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3721/06/2023Add your Brother machine with AirPrint (macOS)
- 3821/06/2023Print both sides of paper or a booklet automatically
- 3921/06/2023Delete print jobs from the print queue.
- 4019/05/2023I cannot print from my computer via USB.
- 4112/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 4226/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 4326/04/2023(Video) Paper is Jammed in the Output Paper Tray
- 4426/04/2023(Video) Paper is Jammed in the Back of the Machine
- 4526/04/2023(Video) Paper is Jammed inside the Machine
- 4626/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 4726/04/2023(Video) Paper is Jammed in the Paper Tray
- 4826/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 4926/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5026/04/2023Change machine settings from your computer.