FAQs & Troubleshooting
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266 Results
- 1(Video) Load A4/Letter paper
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Replace Drum
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Can I print from and scan to iPhone, iPod Touch and iPad?
- 6Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 7Can I print from or scan to Android™ Smartphone?
- 8(Video) Replace Toner
- 9Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11My Brother machine could not be found over the network when I installed drivers on my PC.
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13(Video) Unpack your Brother machine
- 14(Video) Connect telephone line and power cords
- 15(Video) Load an Envelope (Manual Feed Slot)
- 16Printing / Scanning with a mobile device
- 17Jam Rear (With Video Instructions)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20The printer status is Offline or Paused.
- 21Black lines down the page
- 22Add your Brother machine with AirPrint (macOS)
- 23Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 24Scan from the Brother iPrint&Scan application using Windows Phone.
- 25What is Brother iPrint&Scan?
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29Clean the drum unit
- 30Jam Inside (With Video Instructions)
- 31Image skewed
- 32What driver package format is supported by my Linux distribution?
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34Smudges on printed pages (Poor fixing)
- 35Faint
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37How to identify your Operating System (OS).
- 38"Offline" appears on the Status Monitor.
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 40Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 42Print on both sides of paper or a booklet automatically
- 43I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 44White lines, bands or ribbing across the page
- 45What can happen if the wrong paper is used in your machine.
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47Drum End Soon
- 48I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 49I cannot install Brother drivers on Debian 10 (Linux)
- 50Use the Network Connection Repair Tool (Windows)