FAQs & Troubleshooting
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266 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Can I print from or scan to Android™ Smartphone?
- 6Replace Drum
- 7Load paper in the paper tray
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9Can I print from and scan to iPhone, iPod Touch and iPad?
- 10(Video) Update the Driver or Firmware for your Brother machine
- 11(Video) Unpack your Brother machine
- 12(Video) Connect telephone line and power cords
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14What is the recommended paper?
- 15(Video) Replace Toner
- 16I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 17Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 18Copied images or documents appear lighter or darker than the original document.
- 19Jam Tray (With Video Instructions)
- 20My Brother machine could not be found over the network when I installed drivers on my PC.
- 21I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 22Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 23Toner specks
- 24Protect your Brother machine against unauthorised access over the network
- 25Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 26Change the printer driver settings (Windows / macOS)
- 27I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 28Add your Brother machine with AirPrint (macOS)
- 29How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 30What kind of envelopes and labels are recommended for printing?
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37Toner Low or Prepare New Toner Cartridge
- 38White spots or black spots at 94 mm (3.7 in.) intervals
- 39When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'.
- 40Jam 2-sided
- 41What is the BRAdmin Professional software used for?
- 42Turn the Toner Save Mode on or off.
- 43Check the remaining ink or toner level (Linux)
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45Delete print jobs from the print queue.
- 46Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Print a web page from iPrint&Scan when using an Android™ mobile device.
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?