FAQs & Troubleshooting
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341 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Paper is Jammed in the Back of the Machine
- 4Reset Your Brother Machine
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9(Video) 2-sided Disable or 2-sided Disabled
- 10(Video) Paper is Jammed inside the Machine
- 11(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 12(Video) Paper is Jammed in the 2-sided Tray
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14(Video) Manual Feed
- 15(Video) Paper is Jammed in the Paper Tray
- 16Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 17(Video) Cannot Detect
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Choose the Correct Receive Mode
- 21No Toner
- 22How to identify your Operating System (OS).
- 23The printer status is Offline or Paused.
- 24Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 25(Video) Reset Your Brother Machine
- 26(Video) Set up your Brother machine on a wireless network.
- 27(Video) Print the Network Configuration Report
- 28Toner Low or Prepare New Toner Cartridge
- 29Add your Brother machine with AirPrint (macOS)
- 30(Video) Load A4/Letter paper
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 32Set up your Brother machine on a wireless network.
- 33Print the Network Configuration Report
- 34(Video) Paper is Jammed in the Output Paper Tray
- 35Enable the Brother machine's network interface.
- 36(Video) Connect telephone line and power cords
- 37Document Jam
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39Wrong Toner
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43"Offline" appears on the Status Monitor.
- 44Grey background
- 45Faint
- 46(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 47Reset the Drum Counter
- 48(Video) Set up your Brother machine
- 49Size Error DX or Size Error 2-sided
- 50(Video) Enlarge or Reduce Copied Images