FAQs & Troubleshooting
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346 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3Reset Your Brother Machine
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Paper is Jammed inside the Machine
- 6Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Paper is Jammed in the Back of the Machine
- 9Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13(Video) Paper is Jammed in the Paper Tray
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17(Video) Unpack your Brother machine and install the toner cartridge
- 18(Video) Connect telephone line and power cords
- 19What is Brother iPrint&Scan?
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22The printer status is Offline or Paused.
- 23Document Jam
- 24(Video) Set up your Brother machine on a wireless network.
- 25(Video) Set up a Brother machine and your mobile device on a wireless network
- 26How to identify your Operating System (OS).
- 27(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 28Set up your Brother machine on a wireless network.
- 29Add your Brother machine with AirPrint (macOS)
- 30The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 31(Video) Load A4/Letter paper
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 33I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Image skewed
- 36A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 37I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 38(Video) Cannot Detect
- 39(Video) Reset the Network Settings to the Factory Settings
- 40Hollow print
- 41What is the default password for my Brother machine?
- 42I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 43The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 44Choose the Correct Receive Mode
- 45Print the Network Configuration Report
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48Set Telephone Line Compatibility for Interference and VoIP Systems
- 49I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7).
- 50Enable the Brother machine's network interface.