FAQs & Troubleshooting
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255 Results
- 1I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2Replace Drum
- 3Set up your Brother machine on a wireless network
- 4(Video) Replace Toner
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6Jam Inside (With Video Instructions)
- 7A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 8Jam Rear (With Video Instructions)
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Can I print from and scan to iPhone, iPod Touch and iPad?
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15Toner Low or Prepare New Toner Cartridge
- 16Jam 2-sided
- 17"Offline" appears on the Status Monitor.
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19Clean the drum unit
- 20(Video) Load A4/Letter paper
- 21I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 22Can I print from or scan to Android™ Smartphone?
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26The printer status is Offline or Paused.
- 27Reset the network settings to the factory settings
- 28Print on envelopes, labels, or thick paper from the manual feed slot.
- 29What is Brother iPrint&Scan?
- 30(Video) Connect telephone line and power cords
- 31Enable the Brother machine's network interface.
- 32Manual Feed
- 33I cannot print on a wireless (Wi-Fi) network (Windows)
- 34(Video) Load an Envelope (Manual Feed Slot)
- 35How to identify your Operating System (OS).
- 36Drum !
- 37Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39I can print but cannot scan via network. (For Mac)
- 40Jam Tray (With Video Instructions)
- 41Curled or wavy
- 42Image skewed
- 43Discover the MAC address of the Brother network card
- 44White spots or black spots at 94 mm (3.7 in.) intervals
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46Cannot print after a Windows 10 update (June 2020)
- 47Check the remaining ink or toner level (Linux)
- 48I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50When I try to scan the document, the scanner application crashes. (OS X 10.11)