FAQs & Troubleshooting
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Latest |
152 Results
- 110/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 210/07/2024My Brother machine turns off automatically or earlier than before.
- 310/07/2024The machine does not automatically enter Power Off mode.
- 410/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 510/07/2024I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 613/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 713/06/2024Cannot Print ##
- 813/06/2024Cover is Open
- 913/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1014/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1114/02/2024What is the default password for my Brother machine?
- 1214/12/2023Discover the MAC address of the Brother network card
- 1308/11/2023How to scan a document from a Windows application?
- 1408/11/2023How to scan a document from a Windows application?
- 1511/10/2023I cannot scan via network.
- 1611/10/2023Verify if the Brother machine has a dial tone.
- 1713/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1812/07/2023I cannot print using my Brother machine on a wired network (Windows / macOS)
- 1912/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 2012/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 2121/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2221/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2321/06/2023Add your Brother machine with AirPrint (macOS)
- 2421/06/2023Delete print jobs from the print queue.
- 2519/05/2023I cannot print from my computer via USB.
- 2619/05/2023(Video) Print on Roll Paper
- 2726/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2826/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2926/04/2023Change the printer driver settings (Windows)
- 3019/04/2023The printer status is Offline or Paused.
- 3115/03/2023Get Shoppa Application
- 3215/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3315/02/2023Print in long format from Shoppa Application.
- 3413/02/2023Change the Print Options to Improve Your Print Results
- 3513/02/2023Check the Print Alignment from Your Brother Machine
- 3613/02/2023Check the Print Quality
- 3713/02/2023Remove Paper Scraps
- 3813/02/2023Paper is Jammed in the Front of the Machine
- 3913/02/2023Load Documents in the Automatic Document Feeder (ADF)
- 4013/02/2023Remove Paper Scraps Jammed in the ADF
- 4113/02/2023Document is Jammed inside the ADF Unit
- 4213/02/2023Document is Jammed in the Top of the ADF Unit
- 4313/02/2023Access Web Based Management
- 4413/02/2023Print the WLAN Report
- 4513/02/2023Clean the Paper Pick-up Rollers for Paper Tray #2
- 4613/02/2023Clean the Paper Pick-up Rollers for Paper Tray #1
- 4713/02/2023Clean the Print Head from Your Brother Machine
- 4813/02/2023Paper is Jammed in the Back of the Machine
- 4913/02/2023Reset the Network Settings to Factory Default
- 5013/02/2023Print the Network Configuration Report