FAQs & Troubleshooting
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146 Results
- 1What is the default password for my BRAdmin or Web Based Management?
- 2Check the Print Alignment from Your Brother Machine
- 3(Video) Set up your Brother machine
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5One or more of my colours are not printing (blank).
- 6Telephone Line Interference / VoIP.
- 7No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3]
- 8I cannot install Brother drivers on Debian 10 (Linux)
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Export an address book and import it to another machine
- 11The machine does not automatically enter Power Off mode.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Check the Print Quality
- 14I cannot print on a wireless (Wi-Fi) network (Mac)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16Sleep
- 17Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 18Paper Size Mismatch
- 19My Brother machine turns off automatically or earlier than before.
- 20What is the default password for my Brother machine?
- 21I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 22Check the remaining ink or toner level (Linux)
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24I cannot print using my Brother machine on a wired network (Windows / macOS)
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26Update the Driver or Firmware for your Brother machine
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28Add your Brother machine with AirPrint (macOS)
- 29I cannot print full-page photos or images using Email Print.
- 30I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 31Set up your Brother machine on a wireless network (Windows / macOS)
- 32Change the Print Options to Improve Your Print Results
- 33Cannot Detect Ink Volume
- 34Install Inbox Ink
- 35How to identify your Operating System (OS).
- 36Cannot Detect
- 37Cover is Open
- 38Document Jam
- 39Printer Jam or Paper Jam
- 40Replace Ink
- 41What is the recommended paper?
- 42I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44Configure and use the Scan Key Tool (Linux)
- 45Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 46Clean the Paper Pick-up Rollers for Paper Tray #2 and Paper Tray #3
- 47The scanning speed is slow when scanning from my machine. (Windows)
- 48I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 49To install the printer driver easily using a tool. (Linux)
- 50How do I use Mopria™ Print Service (MPS) with my Brother machine?