FAQs & Troubleshooting
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141 Results
- 1What is the default password for my BRAdmin or Web Based Management?
- 2Set up your Brother machine on a wireless network (Windows / macOS)
- 3Paper Size Mismatch
- 4The printer status is Offline or Paused.
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 7(Video) Set up your Brother machine
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 9Command List of brscan. (Linux)
- 10Reset the Network Settings to Factory Default
- 11Check the Print Alignment from Your Brother Machine
- 12Check the Print Quality
- 13When I update the firmware, my machine's screen shows a vertical bar or its LEDs indicate an error.
- 14Print using only the black ink cartridge when the Colour cartridges have run out.
- 15Printer Jam or Paper Jam
- 16How to identify your Operating System (OS).
- 17What is the default password for my Brother machine?
- 18I cannot print full-page photos or images using Email Print.
- 19I cannot print using my Brother machine on a wired network (Windows / macOS)
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21Change the Print Options to Improve Your Print Results
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23Ink Low
- 24Document Jam
- 25I am experiencing issues sending a fax.
- 26Improve poor print quality.
- 27Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 28When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30Verify if the Brother machine has a dial tone.
- 31How to scan a document from a Windows application?
- 32I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 33Export an address book and import it to another machine
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 36Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 37Install the Brother Mobile Connect application (for mobile device)
- 38No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3]
- 39Cover is Open
- 40Print the Network Configuration Report
- 41How Brother inkjet printers measure remaining page yields
- 42I get a TS error when trying to print on a wireless network.
- 43Paper is Jammed in the Front of the Machine
- 44Install Inbox Ink
- 45One or more of my colours are not printing (blank).
- 46When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 47Paper is Jammed in the Back of the Machine
- 48Replace Ink
- 49(Video) Print on long paper
- 50I cannot connect my machine to a Windows 11 computer via USB.