FAQs & Troubleshooting
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314 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Other Problems
- 3(Video) Load A3/Ledger paper
- 4(Video) Load A4/Letter paper
- 5(Video) Install Ink Cartridges
- 6Check the Print Quality
- 7Prevent Smudged Printouts and Paper Jams (Windows®)
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 10Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 11One or more of my colours are not printing (blank).
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14What is Brother iPrint&Scan?
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 17Change the Print Setting Options When Having Printing Problems
- 18When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 19Protect your Brother machine against unauthorised access over the network
- 20Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 21(Video) Connect telephone line and power cords
- 22Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 23Transfer faxes to the PC when my machine has a mechanical issue.
- 24What driver package format is supported by my Linux distribution?
- 25Check the Print Alignment from Your Brother Machine
- 26Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 27Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 28Forward a fax to another fax machine when my machine has a mechanical problem.
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Change Memory Receive Options
- 32Send an Email with User Authentication
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 34Set up a Scan to Network Profile
- 35Printing / Scanning with a mobile device
- 36When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 37Correct the Paper Feed to Clear Vertical Lines
- 38Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 39(Video) Set up your Brother machine
- 40(Video) Unpack your Brother machine
- 41A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 42The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44Use voice mail on the same line as my Brother machine.
- 45Replace Ink
- 46Add your Brother machine with AirPrint (macOS)
- 47Paper Type and Size for Each Operation
- 48Turn Off Memory Receive
- 49Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 50I cannot find some option in the Printing preferences. (For Windows)