FAQs & Troubleshooting
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319 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Ink
- 3(Video) Load A4/Letter paper
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Paper Tray #1 not detected / Paper Tray #2 not detected
- 6Document Jam
- 7Enable the Brother machine's network interface.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 10One or more of my colours are not printing (blank).
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 13Import a Certificate and Private Key
- 14Send an Email with User Authentication
- 15(Video) Load A3/Ledger paper
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Cannot Detect Ink Volume
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19No Paper / No Paper Fed
- 20Change the Print Setting Options When Having Printing Problems
- 21Install Inbox Ink
- 22The printer status is Offline or Paused.
- 23Paper Jam
- 24Print the Network Configuration Report
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Set the Telephone Line Type.
- 27Export the Certificate and Private Key
- 28(Video) Install Ink Cartridges
- 29What is Brother iPrint&Scan?
- 30Scan multiple pages into one file instead of each scan being saved as a separate file.
- 31Add your Brother machine with AirPrint (macOS)
- 32Create a Certificate Signing Request (CSR)
- 33Load Documents on the Scanner Glass
- 34Protect your Brother machine against unauthorised access over the network
- 35Unable to Print XX
- 36Cannot Detect
- 37Correct the Paper Feed to Clear Vertical Lines
- 38Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 39(Video) Set up your Brother machine
- 40Check and Cancel a Pending Fax.
- 41Telephone Line Interference / VoIP.
- 42Send or Receive an Email Securely Using SSL/TLS
- 43Manage Multiple Certificates
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45Check the Print Quality
- 46Install a Certificate on Your Brother Machine
- 47Load Paper in the Multi-purpose Tray (MP Tray)
- 48Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 49I still receive the error message "Paper Jam" after I removed the jammed paper.
- 50I cannot make borderless prints.