FAQs & Troubleshooting
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347 Results
- 1(Video) Load A3/Ledger paper
- 2Print the Network Configuration Report
- 3Reset the Network Settings to Factory Default
- 4Print using only the black ink cartridge when the Colour cartridges have run out.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Unpack your Brother machine
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Load A4/Letter paper
- 9Paper Jam
- 10Correct the Paper Feed to Clear Vertical Lines
- 11Check the Print Alignment from Your Brother Machine
- 12Replace Ink
- 13Unable to Scan / Scan Unable
- 14No Paper / No Paper Fed
- 15How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 16(Video) Install Ink Cartridges
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19Paper Tray #1 not detected / Paper Tray #2 not detected
- 20I still receive the error message "Paper Jam" after I removed the jammed paper.
- 21I cannot print one or more colours
- 22I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 25Document Jam
- 26Change the printer driver settings (Windows / macOS)
- 27Change the Print Setting Options When Having Printing Problems
- 28(Video) Connect telephone line and power cords
- 29My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 30Ink Low
- 31Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 32High Temperature
- 33Cannot Detect
- 34Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.
- 35Paper Size Mismatch
- 36Improve poor print quality
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38Print as a Poster (Windows®)
- 39The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 40Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 41Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 42I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 43Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 44Check the Print Quality
- 45Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 47I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 48Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 49Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 50Install Inbox Ink