FAQs & Troubleshooting
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344 Results
- 1(Video) Load A3/Ledger paper
- 2(Video) Load A4/Letter paper
- 3Reset the Network Settings to Factory Default
- 4Print the Network Configuration Report
- 5I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Check the Print Quality
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Print using only the black ink cartridge when the Colour cartridges have run out.
- 13What driver package format is supported by my Linux distribution?
- 14Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 15Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18I cannot install Brother drivers on Debian 10 (Linux)
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Change the Print Setting Options When Having Printing Problems
- 21(Video) Connect telephone line and power cords
- 22Load Envelopes in Paper Tray #1
- 23Load Documents in the Automatic Document Feeder (ADF)
- 24I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 25Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 26Send or Receive an Email Securely Using SSL TLS
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Load Photo Paper in Paper Tray #1
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31Replace Ink
- 32Configure and use the Scan Key Tool (Linux)
- 33Send an Email with User Authentication
- 34Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 35How to identify your Operating System (OS).
- 36When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 37Document Jam
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39About Envelopes
- 40I cannot open the scanned file from Scan to FTP.
- 41Set the Date and Time using Web Based Management
- 42Access Web Based Management
- 43Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 44Enable the Brother machine's network interface.
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47Paper Tray #1 not detected / Paper Tray #2 not detected
- 48Unable to Scan / Scan Unable
- 49My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 50I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)