FAQs & Troubleshooting
Popular |
388 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Can I print from and scan to iPhone, iPod Touch and iPad?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Clear the "Wrong Tray Setting" message from my Brother machine's display.
- 5Print using only the black ink cartridge when the colour cartridges have run out.
- 6How do I load paper?
- 7Paper Jam
- 8How do I adjust my Brother machine's tray use for copying and faxing?
- 9Make a two-sided copy. (Duplex)
- 10Replace Ink
- 11Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 12What is Brother iPrint&Scan?
- 13Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 14Improve poor print quality.
- 15I still receive the error message "Paper Jam" after I removed the jammed paper.
- 16One or more of my colours are not printing (blank).
- 17Document Jam
- 18When I print, the pages are smudged with ink.
- 19How do I load paper in paper tray#2?
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Paper jams or smudges occur when feeding A3 paper
- 22Can I transfer faxes to the PC when my machine has a mechanical problem?
- 23I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 24Discover the MAC address of the Brother network card
- 25Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 26When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 27Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 28Make copies on Ledger paper?
- 29Locate files scanned with ControlCenter2 (For Macintosh)
- 30How do I know which side up my photo paper should be in the tray?
- 31Can I use voice mail on the same line as my Brother machine?
- 32Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 33How do I factory reset the network settings?
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
- 38Loading paper in the manual feed slot.
- 39I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 40Unable to Print 5X
- 41Printer Locked
- 42Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 43No Paper Fed
- 44Out of Memory
- 45What driver package format is supported by my Linux distribution?
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48I'm trying to print a multiple-page document via AirPrint from an iPhone, iPod touch or iPad, but only the first page is printing.
- 49The printer status is Offline or Paused.
- 50How do I load envelopes into my machine?