MFC-J6720DW
 |
FAQs & Troubleshooting |
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- 126/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 219/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 319/04/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 419/04/2023I can print but cannot scan via network. (For Windows)
- 528/07/2022I can print but cannot scan via network. (For Mac)
- 612/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 715/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 826/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 923/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 1015/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 1110/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 1221/01/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 1309/12/2015On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 1413/10/2015I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
