FAQs & Troubleshooting
![]() |
Popular |
146 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 3The printer status is Offline or Paused.
- 4What is the default password for my BRAdmin or Web Based Management?
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Paper Size Mismatch
- 7My Brother machine turns off automatically or earlier than before.
- 8Set up your Brother machine on a wireless network (Windows / macOS)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Install Inbox Ink
- 11Printer Jam or Paper Jam
- 12Replace Ink
- 13Telephone Line Interference / VoIP.
- 14Wrong Ink Cartridge
- 15The machine does not automatically enter Power Off mode.
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17I cannot print using my Brother machine on a wired network (Windows / macOS)
- 18Change the Print Options to Improve Your Print Results
- 19(Video) Set up your Brother machine
- 20What driver package format is supported by my Linux distribution?
- 21Check the Print Quality
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23Cannot Detect Ink Volume
- 24I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 25Cannot print after a Windows 10 update (June 2020)
- 26Sleep
- 27Change the printer driver settings (Windows)
- 28Cannot Detect
- 29No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3]
- 30Install the Brother Mobile Connect application (for mobile device)
- 31Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 32Cannot Scan XX or Unable to Scan XX
- 33Ink Low
- 34I cannot install Brother drivers on Debian 10 (Linux)
- 35One or more of my colours are not printing (blank).
- 36Document Jam
- 37Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39How to identify your Operating System (OS).
- 40I cannot print from my computer via USB.
- 41Printer Locked
- 42Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 43I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 44Add your Brother machine with AirPrint (macOS)
- 45I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Remove Paper Scraps
- 48Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 49Cannot Print XX or Print Unable XX
- 50(Video) Print on long paper