FAQs & Troubleshooting
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146 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 3Paper Size Mismatch
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5What is the default password for my BRAdmin or Web Based Management?
- 6Set up your Brother machine on a wireless network (Windows / macOS)
- 7Install Inbox Ink
- 8The printer status is Offline or Paused.
- 9Printer Jam or Paper Jam
- 10Replace Ink
- 11Wrong Ink Cartridge
- 12(Video) Set up your Brother machine
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Cannot Detect
- 15My Brother machine turns off automatically or earlier than before.
- 16Check the Print Quality
- 17Document Jam
- 18The machine does not automatically enter Power Off mode.
- 19Cannot print after a Windows 10 update (June 2020)
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 22Cannot Scan XX or Unable to Scan XX
- 23Change the printer driver settings (Windows)
- 24No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3]
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot install Brother drivers on Debian 10 (Linux)
- 27What driver package format is supported by my Linux distribution?
- 28Telephone Line Interference / VoIP.
- 29Sleep
- 30Install the Brother Mobile Connect application (for mobile device)
- 31How to identify your Operating System (OS).
- 32Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 33Cannot Print XX or Print Unable XX
- 34I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 35I cannot print from my computer via USB.
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37Cannot Detect Ink Volume
- 38Ink Low
- 39Reset the Network Settings to Factory Default
- 40Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 41I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 42Change the Print Options to Improve Your Print Results
- 43Document is Jammed inside the ADF Unit
- 44Printer Locked
- 45One or more of my colours are not printing (blank).
- 46Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 47(Video) Print on long paper
- 48Add your Brother machine with AirPrint (macOS)
- 49I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)