FAQs & Troubleshooting
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317 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A3/Ledger paper
- 3(Video) Load A4/Letter paper
- 4Paper Tray #1 not detected / Paper Tray #2 not detected
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Paper Type and Size for Each Operation
- 7Paper Size Mismatch
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Paper Jam
- 10Guidelines for configuring your Brother machine on a wireless network
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 13The printer status is Offline or Paused.
- 14Replace Ink
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19(Video) Set up your Brother machine
- 20After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 21Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 22My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 23Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 24What driver package format is supported by my Linux distribution?
- 25Check the Print Alignment from Your Brother Machine
- 26(Video) Connect telephone line and power cords
- 27Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 28Add your Brother machine with AirPrint (macOS)
- 29What is the default password for my Brother machine?
- 30I cannot install Brother drivers on Debian 10 (Linux)
- 31Prevent Smudged Printouts and Paper Jams (Windows®)
- 32Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 33Change the Print Setting Options When Having Printing Problems
- 34Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 35Out of Fax Memory
- 36I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 37(Video) Update the Driver or Firmware for your Brother machine
- 38Enable the Brother machine's network interface.
- 39Protect your Brother machine against unauthorised access over the network
- 40Delete print jobs from the print queue.
- 41Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 42Change the printer driver settings (Windows / macOS)
- 43No Paper / No Paper Fed
- 44Print using only the black ink cartridge when the Colour cartridges have run out.
- 45Improve poor print quality
- 46Reset the Network Settings to Factory Default
- 47Print the Network Configuration Report
- 48(Video) Unpack your Brother machine
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 50One or more of my colours are not printing (blank).