FAQs & Troubleshooting
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144 Results
- 1Set up your Brother machine on a wireless network (Windows / macOS)
- 2Replace Ink
- 3What is the default password for my BRAdmin or Web Based Management?
- 4Paper Size Mismatch
- 5Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Set up your Brother machine
- 9How to identify your Operating System (OS).
- 10Ink Low
- 11Document Jam
- 12Printer Jam or Paper Jam
- 13The printer status is Offline or Paused.
- 14No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3]
- 15Check the Print Alignment from Your Brother Machine
- 16Check the Print Quality
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 19Print the Network Configuration Report
- 20Add your Brother machine with AirPrint (macOS)
- 21Cannot Detect
- 22One or more of my colours are not printing (blank).
- 23Reset the Network Settings to Factory Default
- 24Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 25Install the Brother Mobile Connect application (for mobile device)
- 26Install Inbox Ink
- 27Print using only the black ink cartridge when the Colour cartridges have run out.
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Cannot Detect Ink Volume
- 30Cannot Scan XX or Unable to Scan XX
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32I cannot print on a wireless (Wi-Fi) network (Mac)
- 33Enable the Brother machine's network interface.
- 34Cannot Print XX or Print Unable XX
- 35When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 36My Brother machine turns off automatically or earlier than before.
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38Delete print jobs from the print queue.
- 39Cover is Open
- 40I cannot print using my Brother machine on a wired network (Windows / macOS)
- 41Load Documents in the Automatic Document Feeder (ADF)
- 42Wrong Ink Cartridge
- 43Sleep
- 44Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 45Improve poor print quality.
- 46What is the recommended paper?
- 47Guidelines for configuring your Brother machine on a wireless network
- 48I cannot print full-page photos or images using Email Print.
- 49What driver package format is supported by my Linux distribution?
- 50Change the Print Options to Improve Your Print Results