FAQs & Troubleshooting
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142 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Replace Ink
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 5Set up your Brother machine on a wireless network (Windows / macOS)
- 6How to identify your Operating System (OS).
- 7Cannot Detect
- 8Check the Print Quality
- 9Document Jam
- 10Ink Low
- 11(Video) Set up your Brother machine
- 12One or more of my colours are not printing (blank).
- 13Printer Jam or Paper Jam
- 14Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 15Cannot Print XX or Print Unable XX
- 16What is the default password for my BRAdmin or Web Based Management?
- 17What driver package format is supported by my Linux distribution?
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Install the Brother Mobile Connect application (for mobile device)
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24Cover is Open
- 25I cannot install Brother drivers on Debian 10 (Linux)
- 26Change the Print Options to Improve Your Print Results
- 27Check the Print Alignment from Your Brother Machine
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29Print using only the black ink cartridge when the Colour cartridges have run out.
- 30My Brother machine turns off automatically or earlier than before.
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32Add your Brother machine with AirPrint (macOS)
- 33I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 34Cannot print after a Windows 10 update (June 2020)
- 35How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 36How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 37No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3]
- 38The scanning speed is slow when scanning from my machine. (Windows)
- 39I cannot scan via network.
- 40Clean the Paper Pick-up Rollers for Paper Tray #1
- 41What is the default password for my Brother machine?
- 42Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 43Wrong Ink Cartridge
- 44Enable the Brother machine's network interface.
- 45Protect your Brother machine against unauthorised access over the network
- 46Open the Control Panel (For Windows)
- 47Install Inbox Ink
- 48The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 49Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 50Paper Size Mismatch