FAQs & Troubleshooting
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138 Results
- 113/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 213/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 314/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 414/02/2024What is the default password for my Brother machine?
- 514/12/2023Discover the MAC address of the Brother network card
- 608/11/2023How to scan a document from a Windows application?
- 708/11/2023How to scan a document from a Windows application?
- 811/10/2023I cannot scan via network.
- 911/10/2023Verify if the Brother machine has a dial tone.
- 1013/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1112/07/2023I cannot print using my Brother machine on a wired network (Windows / macOS)
- 1212/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 1312/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1421/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1521/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1621/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1721/06/2023Add your Brother machine with AirPrint (macOS)
- 1821/06/2023Delete print jobs from the print queue.
- 1919/05/2023I cannot print from my computer via USB.
- 2026/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2126/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2226/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2326/04/2023Change the printer driver settings (Windows)
- 2419/04/2023The printer status is Offline or Paused.
- 2515/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2611/01/2023Cannot Detect Ink Volume
- 2711/01/2023Install Inbox Ink
- 2811/01/2023Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 2911/01/2023Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 3011/01/2023One or more of my colours are not printing (blank).
- 3111/01/2023Ink Low
- 3226/12/2022Cannot Detect
- 3326/12/2022Replace Ink
- 3426/12/2022Improve poor print quality.
- 3526/12/2022How to identify your Operating System (OS).
- 3609/11/2022Install the Brother Mobile Connect application (for mobile device)
- 3709/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 3812/10/2022Access Web Based Management
- 3912/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 4012/10/2022Print using only the black ink cartridge when the Colour cartridges have run out.
- 4112/10/2022What is the default password for my BRAdmin or Web Based Management?
- 4212/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 4315/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4415/09/2022Configure the Scan to Email Feature (Linux)
- 4516/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4616/08/2022Update the Driver or Firmware for your Brother machine
- 4728/07/2022Configure and use the Scan Key Tool (Linux)
- 4828/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4928/06/2022Check the Print Alignment from Your Brother Machine
- 5028/06/2022Paper is Jammed in the Front of the Machine