FAQs & Troubleshooting
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257 Results
- 1Print on Both Sides of the Paper Automatically using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows / Mac)
- 2Check the Print Alignment from Your Brother Machine
- 3Load Envelopes in the Paper Tray #1
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5What is the default password for my BRAdmin or Web Based Management?
- 6Scan using Brother iPrint&Scan (Windows / Mac)
- 7(Video) Set up your Brother machine
- 8Print Photos or Documents using Brother iPrint&Scan (Windows / Mac)
- 9Printer Jam or Paper Jam
- 10Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2
- 11Scan Photos and Graphics
- 12Check the Print Quality
- 13Print an Email Attachment
- 14Change the paper size and paper type
- 15Document Jam
- 16Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 17No Paper / No Paper Fed [Tray 1] / No Paper Fed [Tray 2]
- 18(Video) Load Envelopes
- 19Print using only the black ink cartridge when the Colour cartridges have run out.
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21How to identify your Operating System (OS).
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 24Other Problems
- 25My Brother machine could not be found over the network when I installed drivers on my computer.
- 26After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 27The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 28The printer status is Offline or Paused.
- 29Improve poor print quality.
- 30Replace Ink
- 31Print a Photo (Windows)
- 32(Video) Clean the Base Pad
- 33Change the Check Paper Size Setting.
- 34Copy a Document
- 35"Offline" appears on the Status Monitor. (Windows)
- 36Install Inbox Ink
- 37(Video) Cannot Print XX or Print Unable XX
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40Enter Text on Your Brother Machine
- 41Telephone Line Interference / VoIP.
- 42Load Documents in the Automatic Document Feeder (ADF)
- 43Set up a Scan to SharePoint Profile
- 44Scan Single or Multiple Pages to a Folder in a Single PDF File
- 45Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 46Reset Your Machine
- 47Copy on Both Sides of the Paper (2-sided Copy)
- 48Enlarge or Reduce Copied Images
- 49Export an address book and import it to another machine
- 50I cannot print using my Brother machine on a wired network (Windows / macOS)