FAQs & Troubleshooting
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280 Results
- 1After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 2Document Jam (With Video Instructions)
- 3Paper Jam (With Video Instructions)
- 4Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 5Ink Absorber Full / Ink Absorber Pad Full
- 6Cannot Detect
- 7Replace Ink
- 8(Video) Load A4/Letter paper
- 9Paper tray not detected/ Paper tray #2 not detected
- 10I still receive the error message "Paper Jam" after I removed the jammed paper.
- 11Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 12Printer Locked
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 15The printer status is Offline or Paused.
- 16Cover is Open
- 17Install Inbox Ink
- 18Wrong Ink Colour
- 19Unable to Scan AX
- 20High Temperature
- 21My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 22No Paper Fed
- 23Print using only the black ink cartridge when the Colour cartridges have run out.
- 24Ink Low
- 25Load an Envelope (Manual Feed Slot)
- 26Sleep
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Cannot Detect Ink Volume
- 29Low Temperature
- 30Can I print from or scan to Android™ Smartphone?
- 31(Video) Unpack your Brother machine
- 32Can I print from and scan to iPhone, iPod Touch and iPad?
- 33I cannot print using my Brother machine on a wireless network (Windows)
- 34Connect your Brother machine to your mobile device via a wireless router or access point.
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36My Brother machine could not be found over the network when I installed drivers on my PC.
- 37(Video) Install Ink Cartridges
- 38What is Brother iPrint&Scan?
- 39Out of Memory
- 40Improve poor print quality
- 41Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 42The scanner cover support has come off. (With Video Instructions)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Load photo paper
- 47How to identify your Operating System (OS).
- 48Configure a cover page for PC-FAX.
- 49No Ink Cartridge
- 50The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.