FAQs & Troubleshooting
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249 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Printer Jam or Paper Jam
- 3(Video) Check the Print Alignment from Your Brother Machine
- 4(Video) Set up your Brother machine
- 5(Video) Clean the Print Head from Your Brother Machine
- 6What is the default password for my BRAdmin or Web Based Management?
- 7How to identify your Operating System (OS).
- 8What driver package format is supported by my Linux distribution?
- 9One or more of my colours are not printing (blank).
- 10Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Other Problems
- 13(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows/Mac)
- 14Add your Brother machine with AirPrint (macOS)
- 15I cannot print on a wireless (Wi-Fi) network (Mac)
- 16After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 17Print Photos or Documents using Brother iPrint&Scan (Windows / Mac)
- 18The printer status is Offline or Paused.
- 19My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20Cannot Detect
- 21Scan Photos and Graphics
- 22(Video) How to Email Print
- 23(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 24Print using only the black ink cartridge when the Colour cartridges have run out.
- 25Replace Ink
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 29(Video) Change the Paper Size and Paper Type
- 30I cannot print full-page photos or images using Email Print.
- 31Telephone Line Interference/VoIP.
- 32Print on Both Sides of the Paper Automatically using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows / Mac)
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Enable the Brother machine's network interface.
- 35What is the default password for my Brother machine?
- 36When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 37Set up a Scan to SharePoint Profile
- 38Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 39Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 40Cannot Scan XX or Unable to Scan XX
- 41Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 42(Video) Print an Email Attachment
- 43I cannot install Brother drivers on Debian 10 (Linux)
- 44Command List of brscan. (Linux)
- 45Scan using Brother iPrint&Scan (Windows / Mac)
- 46(Video) Load Envelopes
- 47(Video) Cannot Print XX or Print Unable XX
- 48(Video) Scan Photos and Graphics
- 49I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 50Scan Single or Multiple Pages to a Folder in a Single PDF File