FAQs & Troubleshooting
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253 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2Locate files scanned with ControlCenter3 (For Windows)
- 3What driver package format is supported by my Linux distribution?
- 4Can I print from or scan to an Android™ Smartphone?
- 5How do I change the brightness on the LCD as it is too dark and I cannot read the screen?
- 6One or more of my colours are not printing (blank). What can I do?
- 7Load paper in the paper tray
- 8Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 9Replace Ink
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11I still receive the error message "Paper Jam" after I removed the jammed paper.
- 12Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 13Locate files scanned with ControlCenter2 (For Macintosh)
- 14Change the printer driver settings (Windows / macOS)
- 15Cover is Open
- 16I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 17Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Open "Scanners and Cameras" and Properties.
- 21I cannot make borderless prints.
- 22The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 23Print using only the black ink cartridge when the colour cartridges have run out
- 24How do I store Speed Dial numbers on my Brother machine for easy dialling?
- 25Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 26Forward a fax to another fax machine when my machine has a mechanical problem.
- 27What do the messages "NG" or "Poor Line Condition" on the Transmission Verification Report mean?
- 28What is MFL-Pro Suite Software?
- 29Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 30I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 31I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 32Large characters are printed incorrectly. (Linux)
- 33When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 34I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 35When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 36Set the Brother machine to prevent public access to certain features.
- 37Can I print from or scan to an iPhone, iPod Touch or iPad?
- 38When I scan a document using ControlCenter, the scanned file size is too big.
- 39How do I clear the message "Cannot Detect" from the display?
- 40How does my telephone company's Caller ID feature work with my Brother machine?
- 41Can I use voice mail on the same line as my Brother machine?
- 42Set the date and time
- 43How do I load envelopes into my machine?
- 44Improve my Brother machine's copy quality.
- 45I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 46Configure and use PC-FAX (CUPS) (Linux)
- 47I cannot send a fax using PC-FAX (Windows 10)
- 48I installed scan-key-tool, but it does not work. (Linux)
- 49How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 50I am unable to print from a client PC to a printer on a print server. (Linux)