FAQs & Troubleshooting
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338 Results
- 1Cannot print after a Windows 10 update (June 2020)
- 2When I print photos, the colour quality is not good.
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6(Video) Load A4/Letter paper
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Print using only the black ink cartridge when the Colour cartridges have run out.
- 9(Video) Unpack your Brother machine
- 10(Video) Install Ink Cartridges
- 11What is Brother iPrint&Scan?
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13(Video) Connect telephone line and power cords
- 14The printer status is Offline or Paused.
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16I cannot scan a document using Brother iPrint&Scan (Windows / macOS)
- 17Change the printer driver settings (Windows / macOS)
- 18Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 19Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 20(Video) Set up your Brother machine
- 21Load envelopes
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27Add your Brother machine with AirPrint (macOS)
- 28Enable the Brother machine's network interface.
- 29Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 30Check the Print Quality
- 31After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 32Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34I cannot install Brother drivers on Debian 10 (Linux)
- 35Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 36Combine multiple scanned documents into a single file with PaperPort™
- 37Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 38I cannot print from my computer via USB.
- 39No Ink Cartridge
- 40Cannot Detect
- 41Scan multiple pages into one file instead of each scan being saved as a separate file.
- 42Out of Memory
- 43Open "Scanners and Cameras" and Properties.
- 44I cannot make borderless prints.
- 45Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 46Improve poor print quality
- 47Confirm that a FAX I sent was received correctly.
- 48Reset the Network Settings to Factory Default
- 49What driver package format is supported by my Linux distribution?
- 50Prevent Smudged Printouts and Paper Jams (Mac)