FAQs & Troubleshooting
Latest |
367 Results
- 110/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 213/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 313/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 413/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 514/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 614/12/2023Discover the MAC address of the Brother network card
- 708/11/2023How to scan a document from a Windows application?
- 808/11/2023How to scan a document from a Windows application?
- 913/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1012/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1121/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1221/06/2023Delete print jobs from the print queue.
- 1319/05/2023I cannot print from my computer via USB.
- 1412/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 1526/04/2023I cannot print using my Brother machine on a wireless network (Windows)
- 1626/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1726/04/2023Change the printer driver settings (Windows / macOS)
- 1826/04/2023Open the Status Monitor
- 1919/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 2019/04/2023"Offline" appears on the Status Monitor.
- 2119/04/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 2219/04/2023Open "Scanners and Cameras" and Properties.
- 2319/04/2023I can print but cannot scan via network. (For Windows)
- 2419/04/2023The printer status is Offline or Paused.
- 2515/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2615/02/2023Scan and save a document in PDF format (Scan to File)
- 2715/02/2023Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 2815/02/2023Scan a document in Windows 8 and Windows 10.
- 2915/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3011/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 3111/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3226/12/2022How to identify your Operating System (OS).
- 3321/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 3421/12/2022Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 3509/11/2022Which E-mail packages are compatible with ControlCenter3?
- 3609/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 3709/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 3809/11/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 3909/11/2022What are supported file formats for the direct print feature?
- 4009/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 4109/11/2022Scan a document into ScanSoft™ PaperPort™ 11SE
- 4209/11/2022Can I print from DOS applications?
- 4321/10/2022When I scan a document using ControlCenter, the scanned file size is too big.
- 4412/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4512/10/2022I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 4612/10/2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 4712/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 4815/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4915/09/2022Configure the Scan to Email Feature (Linux)
- 5016/08/2022What is the difference between the toner cartridge and the drum unit?