FAQs & Troubleshooting
Popular |
340 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Printouts have wrinkles.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What is Brother iPrint&Scan?
- 5I cannot send a fax using PC-FAX (Windows 10)
- 6Vertical lines or streaks appear on my copies.
- 7When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Scan and save a document in PDF format (Scan to File)
- 10I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 11How do I turn off/on the Toner Save Mode?
- 12The image is ghosted.
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 15Tips for copy/scanning and preventing document jams
- 16I cannot send and/or receive faxes using Voice Over Internet Protocol (VoIP).
- 17White streaks or bands appear down the page.
- 18Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 19I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 20I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 21The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 22Cannot print after a Windows 10 update (June 2020)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 26I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 27I cannot install Brother drivers on Debian 10 (Linux)
- 28Pre-Required Procedures (Linux)
- 29Scan from the Brother iPrint&Scan application using Windows Phone.
- 30The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
- 31Can I print from and scan to iPhone, iPod Touch and iPad?
- 32I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 33How do I clear the message "No Waste Toner"?
- 34I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 35Can I transfer faxes to the PC when my machine has a mechanical problem?
- 36How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 37How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 38The colour around the edge of my print is incorrect.
- 39I can print but cannot scan via network. (For Windows)
- 40I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 41I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 42I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 43Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 47The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 48Locate files scanned with ControlCenter3 (For Windows)
- 49Can I set my Brother machine to forward the faxes I receive to another location?
- 50Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?