FAQs & Troubleshooting
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298 Results
- 1The colour of my printouts is not as good as expected
- 2Replace Drum
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4Can I print from and scan to iPhone, iPod Touch and iPad?
- 5I keep getting the error message "Authenticate Err (Authentication error)".
- 6Wrinkle
- 7Load paper in the paper tray
- 8Uneven toner density across the printed page
- 9When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 10Jam Rear
- 11Configure and use the Scan to E-mail Server feature.
- 12Jam Manual Feed
- 13Replace WT (waste toner) Box
- 14Can I print from or scan to Android™ Smartphone?
- 15Smudges on printed pages (Poor fixing)
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17Curled or wavy
- 18White streaks or bands down the page
- 19Coloured streaks or bands down the page
- 20Colour misregistration
- 21Document Jam
- 22Coloured lines across the page
- 23Colours are light or faint on the whole page.
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 27Adjust colour settings by using the custom setting in the printer driver
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29What is Brother iPrint&Scan?
- 30The LCD displays an error code when I use the Web icon (Brother Web Connect).
- 31Print on both sides of the paper (2-sided/duplex Printing).
- 32When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 33Nothing is printed on the page
- 34Configure and use the Scan to FTP feature
- 35Print a document securely using the Secure Print feature (Windows)
- 36Drums End Soon/ Drum End Soon(X)
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 39Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 40Replace Belt
- 41Turn the Toner Save Mode on or off.
- 42Ghost
- 43What is AirPrint?
- 44Short Paper
- 45I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 46Carry out calibration to improve the colour density
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49Jam 2-sided
- 50Jam Inside