FAQs & Troubleshooting
Popular |
322 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Can I print from and scan to iPhone, iPod Touch and iPad?
- 3Printouts are curled or wavy.
- 4Can I print from or scan to Android™ Smartphone?
- 5Jam Inside
- 6What is the recommended paper?
- 7Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8Scan and save a document in PDF format (Scan to File)
- 9The toner does not fix to paper well. (Poor fixing)
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11What is Brother iPrint&Scan?
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 15Printouts have wrinkles.
- 16What can happen if the wrong paper is used in your machine.
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Protect your Brother machine against unauthorised access over the network
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 21Install additional memory.
- 22Print on plain paper or bond paper from the Manual feed slot
- 23Adjust colour settings by using the custom setting in the printer driver
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Scan from the Brother iPrint&Scan application using Windows Phone.
- 26Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 27Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 28Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 29The paper is skewed when it's printed.
- 30Jam Tray
- 31The error message "Out of Memory" appears on the LCD.
- 32I'm using Macintosh. What is the PreScan option used for?
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 38The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 39The printer status is Offline or Paused.
- 40Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 41Transfer faxes to the PC when my machine has a mechanical problem
- 42When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 43What kind of memory can I use?
- 44The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 45Why doesn't the machine answer when receiving a call?
- 46I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 47I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
- 48Print on envelopes, labels or thick paper from the Manual feed slot
- 49I cannot scan when using SELinux (Security-Enhanced Linux)
- 50I am having a problem receiving faxes.