FAQs & Troubleshooting
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323 Results
- 1Can I print from and scan to iPhone, iPod Touch and iPad?
- 2Can I print from or scan to Android™ Smartphone?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4What is Brother iPrint&Scan?
- 5Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 6Adjust colour settings by using the custom setting in the printer driver
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Printouts are curled or wavy.
- 11Can I use voice mail on the same line as my Brother machine?
- 12Turn the Toner Save Mode on or off.
- 13I cannot install Brother drivers on Debian 10 (Linux)
- 14The toner does not fix to paper well. (Poor fixing)
- 15Printouts have wrinkles.
- 16Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 17I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 18The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21How to identify your Operating System (OS).
- 22Locate files scanned with ControlCenter2 (For Macintosh)
- 23What driver package format is supported by my Linux distribution?
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 28ControlCenter3 displays a blank screen at startup (Windows)
- 29Scan from the Brother iPrint&Scan application using Windows Phone.
- 30Delete print jobs from the print queue.
- 31I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 32What is Distinctive Ring and how do I program it?
- 33The error message "Out of Memory" appears on the LCD.
- 34Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 35Can I print on transparencies e.g. for overhead projectors?
- 36Print on plain paper or bond paper from the Manual feed slot
- 37The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 38I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 39Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 40Scan and save a document in PDF format (Scan to File)
- 41I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 42What can happen if the wrong paper is used in your machine.
- 43What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 44Reset the network settings to the factory default (video instructions available)
- 45What is the recommended paper?
- 46The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 47Protect your Brother machine against unauthorised access over the network
- 48Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 49Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 50I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)